We recently had our floors refinished and while the end result was beautiful the company made the buying experience frustrating. They took forever to send our estimate to us, didn’t follow up after the estimate, never answered their phone, kept us waiting without a callback and they left several rags on our lawn.
Bad experiences or less than satisfactory ones are very common with contractors for a variety of reasons but the most common are a result of one guy trying to do it all so calls are not answered or returned in a timely manner and communication suffers.
1-855-752-2522 has made many changes over the years to make buying from us as easy as possible, we want your business. Because of that we are continually refining our processes. Our aim is to exceed your expectations through the following;
1. A well trained, polite office staff to answer calls, make appointments and answer questions. We staff our office 8-5 Monday through Friday. No more feeling ignored and endlessly waiting for a return call.
2. We schedules estimates, have a no pressure sales process and offer several payment options. We don’t poke around your home or business when you aren’t there unless you ask us to. Not only do we take your personal check and credit cards we offer financing with a short five minute call for those larger projects.
3. A well trained sales and production staff. Our sales staff has on average over six years of estimating experience, we know our stuff. Same with production, we’ve seen just about every issue so you can rest assured of a quality outcome. We aren’t sending out rookies without a clue that will thrash your concrete.
4. A superior warranty and a warranty reminder a year later. This warranty follow up is UNHEARD of. We decided early on to be proactive with regard to warranty follow up. We want to take care of our customers like no one else. Our warranty reminder a year later is evidence of our commitment to honest business practices. Is your contractor doing this? Or is he hiding from his warranty and you?
Let Slabjack Geotechnical demonstrate what a customer focused company looks and feels like. Call today,
Superior technology, Superior polymers, Superior results.